Remstar was great! Reasonable and straight up quote. Install team was awesome. I was referred to Remstar by a family member who also had their roof replaced and were pleased with their service.
They did a great job, very organized, completed my roof on time and they were the best priced from the quotes I received, the guys were great to deal with, very friendly and personable. Couldn't be happier with their work!
We were very happy with Remstar. Their sales consultant Jan was very knowledgeable, informative & friendly. After hearing our options we decided on Remstar on the spot. In less than a week we had the materials delivered & the roof was completed in one day. The installation crew was fast & did a great job cleaning up around the house. There was only a minor amount of debris was left after the dump-trailer was removed. Overall we are very happy & would recommend them to anyone.
Had Remstar do my roof and eavestroughs in September 2016. The estimator was extremely knowledgeable and professional throughout the process, he clearly outlined what I could expect and I was kept up to date on the status of the project. The crew was prompt, hardworking and they did a very thorough job cleaning up at the end of the project, even made sure my garden and backyard were fully scrubbed off all the roofing material.
A big thumbs up for RemStar from my end!
Absolute garbage. Came out to reshingle our roof and install a new updated skylight. The workers were very unprofessional and didn't update on progress or call when they were and were not coming. The skylight was ordered wrong and installed wrong twice. The third instal hasnt proved to be any better. The curb that was built for the new skylight was modified too many times and now looks like a disaster. A year following the install the skylight is leaking and the owner denies any responsibility. Absolute nightmare to get a hold of, not punctual in the least, and would do nothing to remedy our issues with their install. Would recommend you give it a shot yourself before calling these guys.
We are very sorry you had a disappointing experience with the installation of your skylight. We have attempted to contact you many times and have left messages but we have not been able to get a hold of you. We would like to help fix this once and for all as your satisfaction is extremely important to us. Please contact me at 403-896-4701 and we will make sure it's completely taken care of.
By ChrisC938694
June 24, 2015
Updated all of ex...
Updated all of exterior: roof, siding, eavestrough, fascia, etc. Contractor's work was good for the most part but Remstar supervisor was MIA for 99% of the time and crews did not know full scope of work to come prepared with proper supplies. Took a full year to complete and multiple items were not completed as quoted strictly due to lack of preparation and communication. I spent many hours coordinating and cleaning up. Would not recommend based on this experience.
We are very sorry to hear you're experience with RemStar could have been a lot better Chris. We can't tell you how thankful we are for your constructive feedback! We've since replaced this supervisor with a new team of highly qualified customer focused project-managers. We have also installed new measures to ensure our process is extremely organized and coordinated, you can be certain this won't happen again!
By Noble360
September 13, 2014
What good is a "5...
What good is a "50 year warranty" if they don't return your phone calls and emails?
