Wow. This place n...
Wow. This place needs a lesson in basic customer service. Or even manners. Came here this summer while on vacation and received a 35min spa pedicure that left my heels rough and nasty. No buffing, no cream...what the heck? When I called back, the owner said I could come in and talk to her...I was assuming she would either have someone actually finish the job that was only half started, or at the very least give me a credit towards another pedicure. She proceeded to tell me that my 'body chemistry' (?) gives me rough skin...and to slather on some Vaseline because in her shop "that is a perfect job done". The conversation got a little more irritable and she started shouting at which point her husband came out front too. WHAT. Totally embarrassing scene in front of her customers, and I wasn't about to get into it anymore, though I could see she was ready for a fight and almost invited it...good grief. I really couldn't believe I had wasted my time and $40. I stopped at London Drugs and grabbed a buffing block and well wouldn't you know...my feet were restored. I'll stay home next time.
