Optiks International - Calgary - Sarcee Trail NW
1.9/5
Opening at 10:00 am
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Optiks International is home to the largest 2 for 1 Designer Eyewear offer. With up to 6,000 Designer frames in each of our super-optical locations (Calgary, Edmonton, Vancouver and Victoria) and over 1,000 Designer frames in every other location, our selection is second to none. Add to that digital lenses, unbeatable selection, styles for every taste and warranties to match your insurance renewal. All included with our 2 for 1 offer and we provide you two complete pairs of eyewear for the price of one identical pair with many of our competitors. Share your free pair with family and friends - the prescription does not need to be the same. We make it easier with on-site independent Optometrists and/or Sight Testing in all locations. Call today for an appointment; same day service often available. Direct billing for many leading insurance providers. Commitment to customer service and after-sale care. more... See more text

Products and Services

  • eye exams,
  • safety eyewear,
  • lenses,
  • contact lenses,
  • designer 2 for 1,
  • Prescription Safety Glasses,
    • designer eyewear,
    • eyeglass fitting,
    • contact lenses fitting,
  • more...
  • less...

Brands Carried

  • bebe,
  • Burberry,
  • Calvin Klein,
  • Carrera,
  • Chloe,
  • COACH,
    • David Beckham,
    • Dior,
    • Dolce & Gabbana,
    • Dragon,
    • Emporio Armani,
    • Etnia,
    • Evatik,
    • Fysh,
    • Giorgio Armani,
    • GUCCI,
    • Hugo BOSS,
    • JImmy Choo,
    • Juicy Couture,
    • Kate Spade,
    • Lacoste,
    • Longchamp,
    • Mark Jacobs,
    • Maui Jim,
    • Michael Kors,
    • MOntblanc,
    • Nike,
    • Nine West,
    • Polaroid,
    • Polo,
    • Prada,
    • Ray-Ban,
    • Saint Laurent,
    • Silhouette,
    • Tiffany,
    • Tom Ford,
    • Tory Burch,
    • Under Armour,
    • Vogue,
  • more...
  • less...
Location
11842 Sarcee Trail NW, Calgary, AB T3R 0A1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

  • VISAELECTRON

Ratings & Reviews - Optiks International - Calgary - Sarcee Trail NW

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    cptm6426
    By

    I have never been to a optician that is so disorganized and just plain awful. I am on a limited income with a government medical plan. Once they knew who was paying for these glasses, I was immediately treated like garbage. No pleasant conversation, no offering of frames it was like you can have this pair or that pair. Because the government was paying the advertised deals they had in place did not apply to me. Way to go, treating some of your customers as second class citizens.

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    dmkv7858
    By

    This place was terrible. I had one quote and then when time came to pay it was $60 more. After complaining to the President I got my money back. Problems didn't stop there. I've been waiting almost three weeks for glasses and got a call that one pair had an issue. When I asked about the other pair they said it wasn't there. Today, found out my second pair has been ready all along. Or so they say. NEVER EVER AGAIN. OH, and I too had to wait over a half hour for my appointment.

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    JesseJ211002
    By

    I am writing this review from the waiting chair which I have kept warm for about an hour and 20 minutes now waiting for our appointment. Absolutely appalled by the doctor's lack of planning on her part as she apologizes before taking 3 other people before us. Without insurance were spending over 300 dollars here and to be treated like this is unreal to me. First and Last time they will receive business from our family or anyone we mention this experience to. Thumbs way down.

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    mklab459259697
    By

    Their glasses are...

    Their glasses are impossible to wear. They couldn't manage to make wearable lenses for me from two attempts. Their only explanation for this problem is that 'I am not used too the new glasses'. Well, I never got used to them. My eyesight got worse after wearing their glasses. Never go there!

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    TrevorA194052
    By

    Good prices and s...

    Good prices and selection for people wanting back up glasses. I purchased my main pair of glasses at a boutique downtown but came here for sunglasses and a back up pair. The lense quality isn't that great. Staff wasn't overly concerned with helping find suitable frames and General customer service experience has been subpar. I won't be back.

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    Business Reply June 10, 2015

    Hi Trevor, while I'm pleased to hear you thought our prices and selection were good, I am concerned to hear you did not receive our best customer service. We typically pride ourselves on providing exemplary customer service but it appears we did not do so in your case. I would like to personally apologize on behalf of our staff and assure you that we will follow up. I hope that you might reconsider your decision to shop elsewhere and invite you to contact us directly via our website to discuss any concerns you may have. We are always open to feedback from our customers and take it as an opportunity to improve. Thank you for taking time to provide this feedback to us.

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