Dubsport Inc. is a privately owned automobile repair shop that specializes in providing trustworthy and exceptional services at a reasonable price. We use manufacturer approve quality parts to ensure that your vehicle is fixed right the first time and is
I have been a VW owner for 7 years, and within that time there is no where else that I would go for parts, advice and service. Their facility is clean and extremely organized, the staff warm and friendly. If parts ar ordered in the morning and available, they are usually there by 10 or 11 that day. They are excellent at diognosing any issues either physically or by accurate discription or the phone. Any service required is quoted accuratly and they stand by their work. I would recommend this shop to anyone who has a Volkswagen and wishes to have the best mechanical and personel experiance that any shop could deliver.
I have had numerous dealings with Dub Sport, from parts to service, and have never had an issue with their work. I have always found the staff to be courteous, the prices and labour very competitive. For a smaller shop, they offer big experience. I would highly recommend them to anyone in the Edmonton area.
All my experiences have been horrible. The first time I went in and told them that a particular hose needed to be replaced as it was severely damaged. When I went to pick up the car they had replaced the part the hose attached to (which did not even need replacing!!!) and proceeded to tell me that the hose connecting to it was seriously damaged and needed to be replaced ASAP. I told him that was the part I had requested to have replaced in the first place and he just brushed it off as a miscommunication. Not long after they replaced my coolant pump. Shortly after having that done, my coolant began leaking. On the bill it states there is a 1 year warranty. So I took my car back to have this fixed. When I dropped my car off, I specifically asked them to call me PRIOR to doing anything as I wanted an idea on how much this was going to cost and also to give them the ok to proceed. That was on a Thursday and I never heard back from them. On Friday morning I called them and they said they were waiting for a part still. I called back Friday afternoon at 4 and they told me they fixed the coolant hose and were still trying to figure out what was causing my battery to drain. I asked if they worked weekends and he laughed and said no. So I said you were planning on leaving me without a car for the weekend and not even call me. They said I could pick up my car if I wanted....a car that wasn't fixed. I was stuck trying to find a rental for the weekend. On Monday they finally called ME for the first time to tell me the car was ready. They ended up charging me for the coolant hose. I asked them to see the old hose as I wanted proof that it was actually the hose and not a mistake from when they replaced the pump. They told me CONVIENENTLY the garbage man had picked it up before I got there at 815 in the morning!! AVOID dealing with this company if you can! They do anything to take advantage of you and take NO responsibility for their mistakes!!
