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Love the auction. Never had an issue with any of the items I have bought but I always go o the preview the day before. I like the convince of bidding online. Staff is always helpful and friendly.
We bought 3 upright freezers yesterday. Booked an appointment to pick them up. I was directed by staff the 3 freezers to take. Then handed my receipt after I loaded the freezers. Just received a call, just before closing I need to say. Saying outright “you took the wrong one” and demanding that we return it immediately we stated that the staff pointed out which three to take Very disappointed in the woman’s tone, attitude and lack of customer service, as well as any personality.
Very rude ladies at the front desk and on phone! Someone needs to give them a reality check....customers are what make your business happen!?
I have no problem with the items purchased, but the rudeness and lack of customer respect from the front line ladies gets them zero stars. It’s not all about the money! Cause without customers you won’t have any!
Just was at the MR auction tonight. Bought a coupe pf items there and then went home for dinner and bought something on line. Went back later, paid for them and took them away. They did a great job all around.
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