Brought my vehicle in for service - it would crank over but not start. Cabot Ford charged me $1000 for a tune-up and the car still will not start. I have been a Ford owner for thirty years and have dealt with a few Ford dealerships over that time. These folks are totally incompetent. I will never, ever let this dealership touch my car again. I notice that management ignores (or deletes) the negative reviews on this website but the positive reviews are oftentimes acknowledged.
i brought the car in so they could fix a seat belt, they charged me 135$ for a diagnostic and the parts haven't been replace. They charge 140$/hour for repair, so if my math are correct, they took around 50 minutes to diagnostic a seatbelt that was cut in 2. i can't believe i'm being charge 1hour for a diagnostic while they could use the hour to change the part instead. No more visit to Ford for me, i'm done!
Thank you for the five stars! Jerry is indeed excellent, and we are proud of him and our entire sales team. We are so happy to have you in the Cabot family, and really appreciate you taking the time to share how happy you are too!
