Primus Canada

I have a big problem with your company,I am a new costumer with your company.This not the experience a enjoy! The problem is with my home phone,there is no way I can solve it.After spend time on the phone for 3 days to complain,that my phone service is not connected,nobody can help me with my problem. Can you please help me to solve it?

We were negotiating new contract, I decided to go with another provider and they are trying to charge me early cancellation fees in the thousands, they have lousy support and forget it if you need fax as part of your solution, stay away if you can.

This is the worst telecom company to deal with. Horrible customer service. Filipino agents are incompetent. Stay away from Primus

Calling the customer service you have the opportunity to rate the service responding to seven aspect of the service. i called 3 times, and I found very helpful people (Mary Jane, Brigitte, Chris)

By far the worst customer service I have ever dealt with in my life. Our original package for internet was fine for about a year, then we upped our internet pkg at costco. The modem we got never powered on, we were basically told to bad. We called 4x to get a tech out, we were bluntly told no 3x, finally got one scheduled, called the morning of saying we arent coming. Were told speeds of 100 mb/ps more like 2 kb/ps, & the guy at costco ignored our calls. Online & phone tech support rude as well